Federal Trade Commission issues reminder about Western Union refund claims

Refunds are still available to people who were tricked into wiring money to scammers through Western Union between January 1, 2004 and January 19, 2017. If you did not file a claim for a refund yet, you have until July 1, 2022 to file. The refunds are part of a $586 million settlement Western Union reached with the FTC and Department of Justice in 2017 for violating the law when it failed to guard against fraud in its system.

If you received a pre-filled claim form in the mail (showing eligible dollar loss amounts, based on the report you filed with Western Union) you can use it to submit your claim. If you did not receive a form in the mail, you can file a claim online at Western Union Remission Phase 2. For more information please visit the Frequently Asked Questions section here: Western Union Remission Phase 2.